Frequently Asked Questions and More on FashMates

Frequently Asked Questions and More on FashMates

FashMates want you to have a stress-free, but exciting time shopping on our website.

We know that it can be hard for sellers to trust a platform they are not used to, and that this takes time.

We also know that sellers are laying a lot on the line, and need to feel secure when offering their preloved fashion garments for sale.

With both of your needs in mind, FashMates has created a Frequently Asked Questions Page – FAQs

Frequently Asked Questions and More on FashMates

Why Have a FAQ Page?

One of the most important functions of a Frequently Asked Questions Page is to do just that – answer questions that are asked frequently or a lot.

We are always available to answer your emails, but this takes time.

To save your time, and to show that we have nothing to hide, our Frequently Asked Questions Page lists all of the questions other buyers and sellers have asked us.

Ask the Seller Directly

Another great function FashMates offers is the ability for buyers to message the seller directly.

You may have a query about the condition of the garment or if a pair of suede shoes have been worn in wet weather.

You may wish to know how long the seller has owned the garment, for example.

If you have any query, just ask away.

Our sellers want you to have a great time shopping and will do their best to help you make the right buying choice.

So, don’t forget if you have any questions pop over to our Frequently Asked Questions Page or simply drop us a line.